Web Travel Book is an online platform that connects travellers
with trusted car hire agencies. Our goal is to provide a smooth and enjoyable
car rental experience.
2. How do I book a hire car through Web
Travel Book?
Booking a hire car is easy! Simply visit our website, enter your
trip details (location, dates, vehicle preferences), and our platform will
display the available options. You can then choose the car that best suits your
needs and complete the booking process.
3. Do I need to create an account to use Web
Travel Book?
No, you don’t need an account to book a hire car through our
website. However, creating an account allows you to save your preferences, view
past rentals, and access other features.
4. What types of vehicles can I hire through
Web Travel Book?
We offer a wide range of vehicles including compact cars, saloons,
SUVs, people carriers, and luxury models. Specific options depend on your hire
location and dates.
5. How do I pick up and return my hire car?
When you book through Web Travel Book, we provide detailed
instructions on where to pick up and return your hire car. This information is
usually provided by the rental agency and included in your booking confirmation.
Billing & Payment
1. How do I pay for my hire car?
You can pay for your hire car using various methods including
credit/debit cards, digital wallets, and in some cases cash or prepaid vouchers.
The available payment options will be shown during the booking process.
2. Are there any additional fees or taxes I
should be aware of?
In addition to the base rental price, you may be responsible for
taxes, fees, and optional services (such as insurance, GPS, child seats)
depending on your hire location and preferences. These extra costs will be
clearly displayed during the booking process.
3. What is the cancellation and refund
policy?
Our cancellation and refund policy may vary depending on the
rental agency and booking terms. In general, you can cancel or modify your
booking, but fees may apply. Please review the specific policy for your booking
before finalising it.
Customer Support
1. How can I contact Web Travel Book
customer support?
You can contact our customer support team by phone, email, or
through the contact form on our website. Our representatives are available to
assist you with any questions or issues you may have before, during, or after
your rental.
2. What if I have a problem with my hire car
during my trip?
If you experience any issues with your hire car, such as
mechanical problems or accidents, please contact the rental agency directly.
They are responsible for handling and resolving any problems with their
vehicles.
3. Do you have a loyalty programme?
Yes, we offer a loyalty programme that allows you to earn rewards
and benefits for your car hire bookings. You can sign up for the programme on
our website.